We all come across a range of problems in the workplace every single day, and one of the most important skills can be learning how to recognise, control, and solve them. That is why the Problem Solving in a Workplace online course has chosen to focus on the three main areas in which problems can occur: people, tasks, and resources.
The course will start with looking at the problems with people, including issues such as personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion before looking at the Equality Act 2010 and how it can apply to discrimination. The course will also look at the issue of time wasting and consider how individual actions and poorly organised work systems can contribute to this problem, as well as ways to ensure that time at work is spent as productively as possible.
As part of the online Problem Solving in the Workplace course, there will also be a look at the issue of problems with resources, such as a lack of raw materials or equipment and will help you to discover the ways problems can be solved by managers, employees and outside organisations. The course will also investigate the use of arbitration, negotiation, compromise, conciliation and mediation as ways of resolving conflicts and the benefits that these resolutions can bring.
Everyone should have some basic problem-solving skills and this online Problem Solving in a Workplace course has been designed for use by supervisors and managers who want to develop their own problem solving techniques.
It acts as an ideal starting point for anyone new to a leadership role and can help enhance the skills of more established managers. It is a great introduction to the subject of problem solving and can ensure everyone on the leadership team has all the necessary skills to deal with a problem.
A workplace would run smoothly if everyone involved understands the reasons why problems might occur and has the tools to solve those issues as quickly and effectively as possible. This CPD-approved Problem Solving a Workplace online course offers an efficient and interactive full learning suite to help deliver new levels of insight.
