Anyone who works in a care setting will know that they are faced with a wide variety of challenges. Whilst there are many practical things that they will need to do, they also need to ensure that they are capable of building positive relationships with the people that they look after.
One of the best ways to do this is through confidentiality and the correct handling of any personal information, as this allows trusting relationships to build up. A breach of this information can lead to a service user being unwilling to cooperate with care providers and could mean that the business itself is no longer compliant with data protection laws.
As such, the Handling Information in a Care Setting online course aims to develop a clear understanding of the need for secure handling information as well as the ways in which support can be accessed and what to do if an employee has questions regarding access to information.
The course will highlight the important role that confidentiality plays in building relationships with the people in your care and will define key terms such as ‘need to know’ and ‘consent’ as well as touching on any legislation that relates to the handling and storing of information. This will detail the obligations that each person has as part of these data protection laws.
The Handling Information in a Care Setting online course has been developed for any employees or individuals who work within health and social care environments. The course will allow them to understand their role and responsibilities fully in regard to the handling of information when in a care setting.
It is important that all care settings are able to understand and adhere to any data protection laws. A failure to do so can have huge consequences and can be damaging to the reputation of the setting.
This course will help to ensure that everyone understands their own responsibilities when it comes to handling information and can keep all care settings within the law. It will also enable employees to build relationships with the people that they care for by allowing them to see that they can be trusted.
