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trauma informed approaches and building staff resilience

Trauma Informed Approaches and Building Staff Resilience

For staff working across the health and social care sector the work they do can often be difficult to process. Often working compassionately alongside people who have experienced traumatic events can be a challenge.

There is a significant requirement for us to build the resilience of the workforce to be enhance their skills and understanding in this area. There is growing evidence based that shows us that have a more trauma informed workforce increases staff retention and provides employees with greater job satisfaction.

This full day course is broken down in to two sessions. Session one focuses on Gaining a better understanding of trauma, how we can recognise if someone has experienced trauma, the effects it has and what happens to the brain when trauma occurs.

Session two concentrates trauma informed ways of working that will benefit organisations and individuals in being able to provide a trauma informed approach across all aspects of the services they provide.

This also explores minimising of traumatisation and staff skills to enhance staff resilience and recognition of their own stressors to be able to work effectively with people who have experienced trauma whilst minimising the impact on the workforce's mental health.

Duration: 6 Hours
Maximum Capacity: 8-16
Session Format: Classroom Based Learning

Learning Outcomes

Discover the range of skills and learning outcomes you can expect to learn during our course.

Be able to explain what is meant by the term ‘trauma’

Describe the differences between acute trauma and complex trauma and what people may experience following the different types of trauma.

Be able to provide examples of different kinds of events that may be traumatic events for individuals.

Describe the ACE’s study and how adverse childhood experiences can impact someone later in life.

Be able to list the different events that are classified as adverse childhood experiences.

Have an awareness of how a child’s brain develops and the importance of healthy relationships and interactions on child development and resilience.

Explain the different responses you may see from someone who has experienced trauma.

List the long terms effects of trauma.

Discuss what is meant by the term PTSD and what may someone experience if they are suffering from this.

Describe what happens to the brain when someone experiences trauma and the functions for the neo cortex and the limbic areas of the brain.

Discuss why it is important when working in health and social care settings that we are trauma informed.

Explain the different reasons who people who access services are more likely to have suffered traumatic events.

Differentiate between being a trauma specialist, trauma skilled and trauma informed, and which category direct care staff fall into.

List the 4 R’s that an organisation should consider when implement a trauma informed approach.

Describe what is involved when implementing the 6 guiding principles of trauma informed principles.

Explain the different approaches that all care staff can adopt to be better trauma unformed practitioners.

Discuss how adapting our language can have a positive impact when working with people who have experienced trauma.

List what is and is not your role when working in a trauma informed way.

Be able to define the re-traumatisation and discuss ways that this can be avoided.

Explain what is meant by vicarious trauma and how this can lead to compassion fatigue.

Define what is meant by resilience, what building resilience means and what influences how resilient we are.

Discuss the different steps you can take to build resilience or support others to build theirs.

Discuss how lack of stabilising factors in our lives can impact on us personally and how this may impact on the people we support.

Who is this course for?

This course is an evidence-based approach to aide direct staff who support people that may have experienced psychological trauma or adversity and ensure that services and day to day support is delivered in a way that minimises re-traumatisation. The course also incorporates how to support disclosures of abuse and active listening skills.

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Why choose Empeiria?

With our name meaning "learning from experience," Empeiria Training draws on over a century of combined knowledge and expertise. We provide high-quality, tailored training that accommodates all learners' abilities. Our diverse and innovative delivery methods ensure effective learning experiences. We offer a wide range of regularly updated courses that align with sector-wide policy and best practices. We are passionate about involving individuals with lived experience in the development and delivery of our courses. Additionally, our consultancy services provide valuable advice and guidance to organisations supporting individuals with learning disabilities, autism, and mental health diagnoses. Contact us today via our contact form or phone to learn more about how we can benefit your business. We look forward to hearing from you!

What our happy clients said

  • Nicole was absolutely great she always makes sure we understand what we have been learning and makes it fun and easy!
    1st Enabled Ltd
  • The PBS training will improve my practice by putting all that I have learned to improve the quality of life of the people I support I thoroughly enjoyed the training Keep it up!

    The training was very interactive and educational, it will surely improve my practice. The training was perfect in my opinion.
    Re-Enabled Support Services (Nantwich)
  • Excellent PBS and Mental Health First Aid Training 👍 highly recommend the training from Empeiria.
    1st Enabled Ltd
  • Thank you very much Empeiria Training - the feedback from all who attended has been excellent across the team (and that is not always the case when I put training together!) so I'm really pleased that we've got this over the line. We're already reviewing some of our key cases where neurodiversity is a factor, looking at them with fresh eyes and assessing what we can do differently - which is exactly what I wanted. Please pass on my thanks to your expert by experience and your colleagues.
    Manchester City Council
  • The training given was highly informative and will be put go great use within my role at 1st Enable. The trainer made us all feel at ease and encouraged us to use real scenarios and experiences that we feel that the training could be put to use and how it could be used to improve life for the people we support. It is training like this that really enables us to do the best for the people we support.
    1st Enabled Ltd
  • We would like to thank Nicole Jones and Empeiria Training and Consulting for delivering our volunteers their first aid training. Also a big shout out to our volunteers who gave their precious time up to attend the course 😊

    We would highly recommend Nicole, as the afternoon was informative, knowledgeable, hands-on, relaxed and easy to follow, whilst both straight to the point and reassuring.
    Sleaford Laffletics (Lincoln)
  • We just completed our first week of training with Empeiria for 1st Enable and our trainer put us all at ease by making the days both informative and fun. Fab work from the trainer for passing on your experience and showing us all a person-centred approach 🙏
    1st Enabled Ltd
  • The PBS training delivered was very insightful and very useful for all staff members. The class was well presented and entertaining. We were very invested and engaged at all the information presented as everyone gained a clearer understanding on the situations they face regarding challenging behaviour. I highly recommend PBS training.
    Bonzai Living (Nottingham)
  • The Training will help me to improve the quality of the services that i provide to the people i support, during the training lots of examples were given which helped me to apply it to various situations. The trainer is an excellent facilitator which helped me to put things into context.
    1st Enabled Ltd
  • I think the safeguarding training that Empeiria provide is brilliant, all other safeguarding training that i have attended has been the standard training, Empeiria's Training is really detailed which helps us to really understand why we do what we do, what has happened in the past and the importance of following the safeguarding process.
    1st Enabled Ltd
  • The moving and handling training was very informative; the trainer went out of her way to ensure she went through any scenario's that we had and how we might be able to safely move people if these situations happen again in the future.
    1st Enabled Ltd
  • Following the training I know that I would be confident to administer first aid efficiently and effectively. The people we support will feel safer knowing that I have the ability to help them if they ever need it. The trainer made the training fun and engaging, I enjoyed it, thank you.
    1st Enabled Ltd
  • Great Manual Handling training by Empeiria the session was informative and fun which doesn’t happen often together, I would highly recommend.

    Fantastic Training I usually dread moving and handling but the trainer made the training fun and interactive, the day flew by.

    Excellent Training, the Trainer was personable, friendly articulate and funny this made the training enjoyable and educational.

    Best most informative Moving and handling training I have attended in over 20+ years, The trainer was experienced and informative and I have learnt more on this moving and handling course that any I have done. I really enjoyed the training it was so informative but fun and interactive too. The trainer explained everything in detail and ensured I understood before moving on. she answered all the questions I had.
    Support To Independence (Wirral)
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