Catherine possesses two decades of experience in working with adults and young individuals who have learning disabilities, autism, and mental health needs.
Her career commenced as a support worker, and she later became a registered learning disability nurse in 2011. Catherine has worked in both the NHS and social care sectors and has developed a profound interest in supporting individuals with complex behaviour to lead fulfilling lives in the community, utilising the Positive Behaviour Support model.
This led to her obtaining an MSc in Applied Behaviour Analysis and Positive Behaviour Support in 2020. Catherine actively seeks to share her experience and passion for supporting individuals in a person-centered and proactive manner by training staff who support people in various settings across the UK.
In addition to training delivery, Catherine works on a consultancy basis for several social care organisations that are working towards or have established a PBS model within their organisation.
This includes, at times, the delivery of a work-based learning PBS internship program to develop care staff into PBS roles, which is underpinned by the PBS Academy Standards for Practitioners. This has enabled organisations to upskill their workforce while simultaneously embedding a culture of PBS best practice throughout their organisation. We believe that this is crucial to the successful delivery of PBS in all settings.
Daniel brings over two decades of diverse experience across the Hospitality and Health & Social Care sectors.
He spent ten years at Admiral Taverns, where he excelled in Credit Control, Recruitment & Training, and Business Development, playing a key role in reshaping operations and managing several acquisitions within the company.
Following his time in hospitality, Daniel joined, a leading Health & Social Care provider, where he redefined recruitment strategies and leadership practices. He designed and implemented new systems and cost-effective operational strategies that significantly enhanced business performance and was pivotal in the organisation being rated Outstanding by CQC.
His success in these areas led him to establish a consultancy service, helping other providers optimise their recruitment and operational strategies for growth and stability.
Daniel joined Empeiria Training as a consultant and soon transitioned into the role of Finance & Operations Director, where he continues to provide business consultancy services as well as leveraging his expertise to drive Empeiria Training's success.
Lauren is an experienced Assessor/Trainer with over 13 years’ experience in the adult health and social care sector.
Beginning her career within the National Health Service, where she worked for nine years, she developed extensive frontline knowledge and a strong understanding of delivering high-quality, person-centred care in complex environments.
Building on this strong foundation, Lauren moved into learning and development, driven by a genuine passion for supporting others to grow and succeed in their roles. Lauren holds an IQA qualification and the Level 3 Award in Education and Training. These qualifications, alongside her sector experience, enable her to deliver and quality assure training to a high professional standard.
Lauren is deeply committed to lifelong learning and believes that confident, well-supported staff are key to delivering outstanding care. She takes pride in creating supportive and engaging learning environments where individuals feel empowered to develop their skills, reflect on best practice, and progress in their careers within adult social care.
Approachable, knowledgeable, and passionate about development, Lauren brings both practical expertise and enthusiasm to her role, supporting learners to achieve their potential.
Thomas has over 20 years’ experience working across the health and social care sector, developing extensive knowledge, practical expertise and leadership capability throughout his career.
He began as a Support Worker, supporting adults with learning disabilities, autism, complex needs and mental health conditions. During this time, he built a strong foundation in person-centred practice and developed a deep understanding of the challenges faced by both individuals and staff teams.
Thomas progressed into senior and service management roles, where he strengthened his leadership skills and developed a passion for improving outcomes for people with complex needs. His commitment to proactive, person-centred support led him to specialise in Positive Behaviour Support (PBS), supporting organisations to deliver high-quality, evidence-based care.
He went on to work as a PBS Facilitator across the North West, coaching and mentoring staff teams to implement effective behavioural strategies and improve service quality. Following this, Thomas became a Regional PBS Lead for a large care provider, managing a team of behavioural specialists and contributing to the organisation’s strategic leadership. In this role, he was also responsible for developing and delivering workforce training programmes to embed best practice.
In 2025, Thomas joined Empeiria Training as a full-time Specialist Trainer. He delivers a wide range of training programmes across health and social care, drawing on his extensive frontline and leadership experience to ensure learning is practical, engaging and directly relevant to real-world practice.
In addition to training delivery, Thomas also provides PBS consultancy services to organisations looking to strengthen and embed effective, organisation-wide PBS practices. He is passionate about supporting professionals to build confidence, develop their skills and deliver high-quality, person-centred support.
Jade brings over 10 years of experience within the adult education sector, alongside a strong background in health and social care.
Her career spans leadership, quality improvement, curriculum development and direct care practice, giving her a well-rounded understanding of both education and frontline services.
As Quality Lead at Empeiria Training, Jade supports the organisation to maintain and continuously improve standards across teaching, learning and assessment. She leads on quality assurance processes, including OTLA, IQA and the development of the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP). Jade works closely with tutors and directors to strengthen provision, enhance learner experience and ensure positive outcomes.
Prior to working in adult education, Jade held management roles within residential services, working with individuals with autism, social, emotional and behavioural needs. This experience within the care sector continues to inform her approach, ensuring that learning programmes remain inclusive, person-centred and responsive to individual needs.
Jade is passionate about supporting individuals to achieve their full potential. She is particularly committed to creating opportunities that build confidence, resilience and employability skills, helping learners progress both professionally and personally.
Michelle was recruited by Empeiria due to her extensive experience in various social care settings, including those that cater to youth and children.
During her tenure at a supported living provider for adults with learning disabilities, Michelle assumed additional responsibilities as a trainee through the train-the-trainer program, which provided her with the opportunity to impart training. As a result of her exceptional performance and unwavering commitment, she was offered a permanent position at Empeiria.
Michelle is a proficient and certified trainer in Moving and Handling and possesses the following qualifications: Level 3 in Training and Education, BA in Youth and Community Work (JNC Registered), Level 3 Diploma in Social Work, and NVQ Level 3 in Children's Care.
Jennifer has built a diverse career in Business Support, starting in Central Support for a UK brewery in Chester. In late 2022, she transitioned to Central Business Support and Marketing for a Health and Social Care supported living organisation in Cheshire.
This has given her knowledge and insight into the sector, which enables her to connect with customers with a depth of understanding of the challenges faced by employers in the Health and Social Care space. Since joining Empeiria Training in December 2023, Jennifer has leveraged her extensive business experience to enhance the work of staff, trainers and the companies Empeiria partners with.
She is deeply passionate about empowering teams in the Health and Social Care sector, ensuring they are well-trained and confident in their roles. Her personal connection to the sector, through family members with autism and physical disabilities, fuels her commitment to making a positive impact.
